Payments & Delivery
Payments & Delivery- You will get payment instructions and info about payment methods only by email or after you will make order online on our website. Because for each country we offer different ways for payment.
We do not accept COD – its impossible for international orders.
WE CURRENTLY ACCEPT CREDIT CARD,PAYPAL WESTERN UNION, MONEYGRAM, BANK TRANSFER, BITCOIN AND GIFT CARDS.
All our regular customers can have a personal discount. You can ask personal discount by email after 3rd order.
All our orders will get dispatched within 24 hours at most after payment is received;
Once the parcel is dispatched we provide you the tracking number to trace parcel movement;
All parcels are discreet and secure.(Jiffy bags & Boxes or Envelopes)
Shipping Fee|Payments & Delivery
Standard Shipping is chargeable on all orders.
Next Day Delivery Service available for extra fee.
For USA nationwide DELIVERY. All national orders should arrive in 3 days.
Orders within S.America ,Asia Canada,Europe,USA & UAE are usually delivered within 3 to 5 business days.
All parcels are dispatched in secure, discreet and unbranded packaging.
We will resend any lost parcel.
Please contact us if your item has not been delivered within 5 working days within the UK, or 7 working days for the rest of the world and we will see into it. Please include your order ID and tracking number in your message to us.
Returns & Replacements | Payments & Delivery
In the unlikely event that you receive the wrong product or shipment does not meet your expectation,simply notify us so we can arrange an exchange. This will be processed as soon as we have received and checked the incorrect product. Due to the nature of the business, Once your order has left our facility you will not qualify for any refund or return, so please bear in mind that all sales are FINAL. You have from the time of purchase to the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.
When making a purchase on our site the transaction might be international. As some credit and debit cards are set up for domestic use only, this may result in the payment being declined or charged back. To rectify this issue,We have amended alot of payment options.
Tracking your order
You can simply track your order from our website directly and get the relevant tracking information or log in to your preferred courier website and track shipment, view your order status, You will also receive an email, once your package is shipped, detailing the tracking info (if optional). If you need any assistance feel free to contact us. If you don’t receive an email following the order process, please check your Junk Mail folder.
Guaranteed Delivery (tracked orders only).
If by any chance, your order hasn’t arrived within 5 business days, you’ll qualify for a free reship (tracked orders only). However, if the product has been confiscated by customs, We will offer a reship as we thrive to send all orders 100% discreet.Please note that we DO NOT offer a reship service to Norway, Sweden, Finland or Kuwait– Due to the higher proportion of customs confiscations, you order from these countries at your own risk.
We do offer interstate and world wide shipping which is very SAFE-RELIABLE-DISCREET and We give guarantee that your order will make it through customs of your country.
NB: For complicated products restricted as per individual state laws;
- Double Vacuum Seal and Stealth Package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,
- If your shipment does not arrive we can provide you with proof of shipment and you are compensated but will give no refunds unless it is our error.
- Stuff is professionally wrapped into an oily plastic, no smell, no x-ray penetration and cannot be detected even with the ION scanner. then packaged into a PlayStation or X-box carton so buyer receives stuff as though receiving a newly ordered game.
- We do also send customized packages (diplomatic sealed ) which evade all custom checks. To avoid crushing, items will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via mail.
- We must be alerted within 24 hour from the delivery time, if anything is missing from the order, or if a product is defective. We cannot accept any notifications after 24 hours
- NB ~ Make sure there are no errors with your email address, shipping address and phone number we don’t want orders shipped to the wrong addresses or to the wrong persons.
- 100% Risk free and Safe delivery to both Home and P.O Box Addresses.